## In order to offer a satisfying online shopping with the highest quality, we will send your goods as soon as possible by EMS & DHL, both transportations are fast and secure.

## Delivery time is 7-15 Days, however, few orders may take longer depending on time of ordering (weekends, holidays) destination and country.

## All handbags are carefully checked prior to delivery to insure the quality of the bags.

## Packages will be marked as low value to avoid any additional customs fees/taxes. 

## Once your order has been shipped we will notify you by email and provide with a Tracking number and your shipment details. With this tracking number you can track the progress or your purchase.

## We will only ship to the same shipping and billing address.

## Please make sure you enter the correct shipping address and contact number, we will not be responsible for reshipment if you provided us with an incorrect address.

## If a package did not arrive in 8 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer.

- If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.

If you have any additional shipping inquiries, please do not hesitate to contact us.